Symptoms
K2 URL Change - WorThe customer changed the url for their K2 sites and also implemented https. The old url was http://k2dev.srigroup.co.za where the new url is https://k2dev.dunlop.co.za.
The new worklist items all open up fine, but the existing processes are all still pointing to the old runtime url when opening from the worklist.
Diagnoses
Provided the below script to help the client get their desired outcome:
UPDATE [K2].[Server].[WorklistHeader]
SET [Data] = REPLACE([Data], 'production.k2.com', 'dev.k2.com'
Resolution
Unresponsive client