Symptoms
K2 smart actions not working after upgrade to 4.6.9
Diagnoses
We had our dev server running 4.6.7 and we upgraded the server to 4.6.9. Once we did this the Smart Action emails are no longer being sent out. Regular email events seem to be working correctly, but no SmartAction emails appear to be sending out. Users are still being assigned the destinations correctly because it is showing up in their worklists and they are able to perform actions on the forms, but they are not being sent emails to perform SmartActions.
"273798896","2015-05-13 12:01:33","Error","EventBus","7007","Processing","EventQueueProcessing.InitializeAllowedAssemblies","7007 'Unable to initialize configuration settings: Could not load file or assembly 'SourceCode.EventBus.SharePoint15.ProcessStarter.dll' or one of its dependencies. The system cannot find the file specified.'","anonymous","0.0.0.0","DLX:C:Program Files (x86)K2 blackpearlHost ServerBin","273798896","123059d9e81e40ae92472360a753aa7f",""
"273798897","2015-05-13 12:01:33","Error","EventBus","7498","General","EventQueueProcessing.Main","7498 An error has occurred: System.IO.FileNotFoundException: Could not load file or assembly 'SourceCode.EventBus.SharePoint15.ProcessStarter.dll' or one of its dependencies. The system cannot find the file specified.
File name: 'SourceCode.EventBus.SharePoint15.ProcessStarter.dll' ---> System.IO.FileNotFoundException: The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
at System.Reflection.AssemblyName.nGetFileInformation(String s)
at System.Reflection.AssemblyName.GetAssemblyName(String assemblyFile)
at SourceCode.EventBus.Utils.Reflection.ReflectionUtils.GetAssemblyFullname(String assemblyNamePath)
at SourceCode.EventBus.Server.EventQueueProcessing.InitializeAllowedAssemblies()
at SourceCode.EventBus.Server.EventQueueProcessing.Main()
","anonymous","0.0.0.0","K2DEV2:C:Program Files (x86)K2 blackpearlHost ServerBin","273798897","866b1a31454b46798c9f91c8bd06ebc8",""
Resolution
We found the following entry in the K2Hostserver.exe.config file:
<assembly displayname="SharePoint15ProcessStarter" fullname="C:Program Files (x86)K2 blackpearlHost ServerBinSourceCode.EventBus.SharePoint15.ProcessStarter.dll" />
As customer does not make use of Sharepoint 2013 integration, we made a backup of the configuration file, commented out this entry and restarted the K2 blackpearl server service. Smartactions task notification is now working.
