Symptoms

K2 Roles caching
 

Diagnoses

This is about K2 roles and adding users into a AD group or SP group.

When a user is added into an AD group (which is in an existing K2 role) it is expected for this to be updated instantly, however, it looks like this takes a while for the cache to be resolved. The default time is 8 hours, is there a way to speed this up a little ?
 

Resolution

The identity cache is set like this automatically by default. You can set this to be quicker by using the Identity Cache Tool via the following document below:

http://help.k2.com/onlinehelp/k2blackpearl/ICG/4.6.5/webframe.html_Tweaking_identity_cache_performance_for_the_K2_Server.html

Please note by tweaking this to be quicker may have performance hits going down the line.

The preferred route should be to use the SQL user cache refresh script. This can be accessed via the following link:

http://help.k2.com/onlinehelp/k2blackpearl/ICG/4.6.4/webframe.html_Refresh_UserManager_Cache.html