Symptoms

Dear Team,

we are getting below error when using ORACLE Service broker to get data from package / stored procedure.

The smart object will work fine. but after the day of idle time, when we open the application we get the below error first time. this is happening every time we access the application after some idle time.

Please let us know about the fix for the same.

ORA: 02396 Exceeded maximum idle Time, please connect again.


 

Diagnoses

The respected customer managed to resolve this issue using the same approach in http://community.k2.com/t5/K2-blackpearl/Oracle-Timeout-errors-ORA-03113-when-application-has-been-idle-a/ta-p/88176
 

Resolution

The respected customer managed to resolve this issue using the same approach in http://community.k2.com/t5/K2-blackpearl/Oracle-Timeout-errors-ORA-03113-when-application-has-been-idle-a/ta-p/88176