The server name in the serial number should not impact how you access the workitem unless your application is somehow accessing based on the server name in the serial number.

 See this http://k2underground.com/forums/post/7797.aspx

"The fact that the worklist serial number contains the server name isn't an issue unless someone is using the serial number to derive the server name. Any new worklist items will reflect the new server name, but the old ones are still valid. "

The only thing that would be impacted is if the application web forms are stored on the same server and you have the URL fixed to the node name.  If the old servers are offline, one way to get easily get around this is to create a DNS HOST (A) record or ALIAS (C) record entry to point the old server name to the new servers.

You are right, i can access the workitem in the workspace, but..

We use the URL (that contains the K2.SerialNumber) to create decisions: approvals or rejections: http://JIK:85/JIKWeb/ApprovalDecisionPage.aspx?DemandID=1260&DecisionMakerRole=2&sn=BZTK2SRV,2794,40"

This is the code how we make a finish on a worklist item:

      Connection k2 = null;

      WorklistItem k2WorklistItem;

      DataField dataField;

      XmlField xmlField;

 

      try

      {

        k2 = new Connection();

        k2.Open(ConfigurationManager.AppSettings.Get("PlanServer"));

 

        k2WorklistItem = k2.OpenWorklistItem(serialNumber, "ASP");

 

        if (k2WorklistItem != null)

        {

          dataField = k2WorklistItem.ActivityInstanceDestination.DataFieldsÂ"Decision"];

          dataField.Value = decision.ToString();

          xmlField = k2WorklistItem.ActivityInstanceDestination.XmlFields>"SignedDemand"];

          if (signedDemand != null)

            xmlField.Value = signedDemand.InnerXml;

 

          k2WorklistItem.Finish();

        }

        else

          throw new Exception("A feladat nem elérhető!");

      }

      catch (Exception ex)

      {

        throw new Exception("k2manager:" + ex.Message, ex);

      }

      finally

      {

        if (k2 != null)

          k2.Close();

      } 

 

Is there another way to use? 

We analyse this resolution to create DNS Alias, but the problem that the old K2 server not just K2 server, but Biztalk server too, we just stop the K2 service not all the server. It is not workin to create a DNS Alias what is the same with a running server.

Is there any idea with the NLB problem?

Zsolt 

 

 

 

 

 

The serial number should work even if it is executed on another K2 server installation.  The only thing that might not work would be if you hard coded the form URL to the specific node.  It would be helpful if you gave a bit more detail on what error you are hitting (attach screenshots if possible).