Symptoms

We are getting error while browsing k2 designer and runtime site. Requesting you to please help in this issue. Please find below error details for reference.

Server Error
1058 SourceCode.Forms.Runtime.ManagementServer not hosted!
 

Diagnoses

Smartforms was hosted on a seperate server from K2 Blackpearl. The issue ended up lying in the Identity.ClaimIssuer table. When browsing to a Smartforms site, it was authenticating against itself. The smartforms server did not have a ClaimRealm table and so the site could not be reached.


 

Resolution

There were a couple of areas that were causing issues. One was in IIS we had bindings for the Smartforms and Blackpearl server. We used the Smartforms server bindings. We changed the HostName in the Web.configs for the Runtime and Designer sites to point to the Blackpearl Server. We also cleaned up the Identity.ClaimIssuer table and changed the URI to point to the blackpearl server for authentication. We restarted IIS and we were then able to navigate to Designer and Runtime.