Symptoms

Client's K2 Hostserver service keeps crashing with the following error:
Faulting application name: K2HostServer.exe, version: 0.0.0.0, time stamp: 0x54ef076c
Faulting module name: KERNEL32.DLL, version: 6.2.9200.16815, time stamp: 0x52f2c7dc
Exception code: 0xc00000fd
Fault offset: 0x000000000000919e
Faulting process id: 0x5bc
Faulting application start time: 0x01d0aa98c84881d2
Faulting application path: C:Program Files (x86)K2 blackpearlHost ServerBinK2HostServer.exe
Faulting module path: C:Windowssystem32KERNEL32.DLL
Report Id: 1edcb558-168c-11e5-9434-00505690991e
Faulting package full name:
Faulting package-relative application ID: "

"1 24129 A database error occurred : The DELETE statement conflicted with the REFERENCE constraint 'FK_ServerLog_ItemInstance_ItemID_ServerLog_Item_ID'. The conflict occurred in database 'K2', table 'ServerLog.ItemInstance', column 'ItemID'.
The DELETE statement conflicted with the REFERENCE constraint 'FK_ServerLog_Item_ProcID_ServerLog_Proc_ID'. The conflict occurred in database 'K2', table 'ServerLog.Item', column 'ProcID'.
The statement has been terminated.
The statement has been terminated."

 

Diagnoses

It was found that an instance was running in the database that caused the service to crash. Client stopped the instance and tested another instance in the same process and server crashed again. Client is to review the process and see what is causing the issue.


 

Resolution

Client discovered that the process in question was running on an infinite loop due to bad code.