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K2 Blackpearl Service is Stuck at Starting

  • February 19, 2015
  • 1 reply
  • 12 views

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Symptoms


The K2HostServer service is stuck in "starting" state.
 

Diagnoses


Looking at the log files, we found the following directly after trying to initiate the K2 security label...

"589487","2015-02-18 14:13:52","Debug","System","1012","InitRoleProvider","SourceCode.Hosting.Server.Runtime.HostServerEngine.EnrollHostableTypeInstance","1012 Initializing Role Provider : Type = SourceCode.Security.Providers.K2UMProvider.K2UMProvider Label = K2","system","::1","ServerNameGoesHere:C:Program Files (x86)K2 blackpearlHost ServerBin","589487","b1c5f54a9b34492a8dfdf4a2be23633d",""

"589488","2015-02-18 14:13:52","Error","System","2001","ServerStartError","SourceCode.Hosting.Server.Runtime.HostServerEngine.StartHostServer","2001 Error Starting Host Server: There is an unclosed literal string. Line 1, position 149.","system","::1","ServerNameGoesHere:C:Program Files (x86)K2 blackpearlHost ServerBin","589488","a882363b4f93440fab36072dd6734d53",""
 

Resolution

We ran a SQL script that updated the RoleInit section of the K2 security label that removed the extra semi-colon and the K2HostServer service was able to start up successfully.

Additional Information: Multi Domain configuration is now possible via workspace management console by performing the following steps.
- Open workspace and go to the management console.
- [server]:[port] > User Managers > K2 > Domains.




 

1 reply

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  • Nintex Partner
  • October 14, 2015

Hi,

 

Can you give us the script you executed ?