I believe that is looking for the username and password of the K2 service account you previously set up in the prerequisites for the blackpearl installation.

http://help.k2.com/onlinehelp/k2blackpearl/icg/current/webframe.html#Before_ServiceAccounts.html

Hello  @Mike_K2,

Thank you for the reply.

I cannot find where to start setup the K2 service account from the link and still cannot complete the installtion.

Could you please advise?

Regards,

JJ007,

You will need to set up a service account as described here: (For Windows Server 2008)
https://www.youtube.com/watch?v=wHa_eh96UHg

While taking into consideration the permissions required, which are documented

here: http://help.k2.com/onlinehelp/k2blackpearl/icg/current/webframe.html#Before_K2ServiceAccount.html

Hello Mike,

I already opened a ticket to K2 support which gave the same advise on service user.

The installation should be complete soon.

Thank you for your help.

Regarads,