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Hi All,

I have this problem.please help me


 While I work in the K-2 system in the workspace, it times out, and the small screen dialog box pops up wanting me to enter a password again for access to the system.


There is no password that works in that screen, and it is almost impossible to get rid of it, even to allow me to reboot the K-2 system.


It might take 10 attempts to close or delete that dialog box before it allows me to move on to close the K-2 system. Because of those multiple attempts to get rid of the password dialog box, my total access is locked down, and I have to call the network person to get it released.


 


 problems are:


1.

The K-2 system does not stay open for me long enough to do my work. I need it open for hours, not minutes.


2.

Because the K-2 demands password re-entry after 15 – 20 minutes, it puts up a password dialog box that does not accept any of my passwords


3.

Because the dialog box cannot be cleared, to allow me to close the K-2 and re-boot, my complete system gets locked down.


 


 


 


Thanks!!!!

this sounds like a complex one.  I would probably open a ticket with support.

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