Symptoms
Currently, we have a case that have missing data in datafield. This K2 instance is now under Error state due to the missing data. Is there anyways for us to populate the data in the datafield?
Diagnoses
N/A
Resolution
There are 2 ways:
1. Use the K2 API and write a program to edit the data fields. (Sample Code: https://www.k2.com/onlinehelp/k2blackpearl/devref/4.6.7/webframe.html#Get_Data_Fields.html)
2. Use a 3rd party tool on the K2 Community Market: http://community.k2.com/t5/General-K2-Utilities/Process-Instance-Data-Fields-Editor/ba-p/82810
As always, make a backup of the K2 DB before attempting to make any changes in case of the need to rollback. And since this is a Production environment, please do what is necessary to avoid disruptions to any ongoing operations before the above is done. (i.e Scheduled Downtime, After Hours, etc.)
