How to stop a workflow running continuously while waiting for next prompt to move along

Forum|Forum|9 years ago
July 11, 2017
6 replies
30 views

+1

karenwalsh

I have a workflow running against an InfoPath form. It has 2 statuses. It can take up to 2/3 days or maybe longer for a user to move it from the initial state to the end state. I have used 'Check awaiting action status' so it will move on to the next state when it receives the next response.

My issue is, this 'Check Awaiting Action Status' runs continuously which isn't ideal as the history log is extremely long.

What should I put in there to stop this but yet move on when it receives the next status change?

Any help appreciated.

E

+14

emha
Scholar
Forum|Forum|9 years ago
July 12, 2017

do not wait in a loop for item update but rather assign a task to responsible user.

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K

+1

karenwalsh
Author
Forum|Forum|9 years ago
July 12, 2017

Hi Marian, a good option. I am dealing with non technical people so I am trying to limit what they need to do as much as possible. Anything else?

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J

+11

jackgelo
Nintex Partner
Forum|Forum|9 years ago
July 12, 2017

Hi Karen,

is it possible to split your workflow in two, where the second part starts automatically on edit with condition based on that field?

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E

+14

emha
Scholar
Forum|Forum|9 years ago
July 13, 2017

Hi ‌, I'm affraid I do not understand your reply.

do you mean your 'non technical users' do not have allowed to use any task action?

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K

+1

karenwalsh
Author
Forum|Forum|9 years ago
July 13, 2017

Hi Marian

I mean they are not technically savvy, so I am trying to limit the amount of work they need to do to move this workflow along. They currently do everything via the InfoPath form which has a lot of rules and conditions setup. They even struggle with that so I was trying to be clever with workflow and get the users to do as little as possible.