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I have a multi step approval workflow. Approvers are stored in a SharePoint list (approval matrix) by department. I use task group setup to find appropriate user based on value department that is specified on transaction. In case user picks a department that is not configured in approval matrix, how can I forward approval to next level or generate an alert email to administrator saying that no approver found on this step.

 

I am using web-based workflow designer.


Thanks,

Hi,

 

You can look into modifying your Outcomes to control how your process flows. If you are developing a more complex workflow, try consider using K2 Studio instead, as K2 Studio contains features such as Line Rules and Destination Sets, which allows you to better control how your process flows.

 

Reference:

http://help.k2.com/onlinehelp/k2smartforms/userguide/1.0.6/default.htm#k2d4sf_workflow_start_outcomes.html

Thank you!!

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