Symptoms

How to send the ID value from smartform to workflow. we are building a workflow in K2 studio, the workflow starts once the form is submitted and sends an email notification to the manager. when the manager opens the work list item the values are null. If we hardcode the ID field then the work list item link is loading with values and working as expected. we need help on how to pass the ID value from the smartform to the workflow. we appreciate any help you could provide on this.


 

Diagnoses

After some testing, the form was showing empty and no values were passed from the workflow to the form. This lead us to the object used for passing those values.
 

Resolution

Changing the control to a Datalabel instead of a text box field to use between the Form and the Workflow resolved the issue. We also needed to recreate the workflow since the old one wasn't passing the values correctly.