Symptoms

We are doing a hardware refresh and replacing our current K2 servers with new ones. I would like to know the proper way to remove the old servers from the Farm so that K2 will not continuously try to ping them to see if they are available.

Diagnoses

When removing servers from the environment, references to the server remain in the K2.HostServer.Server and K2.Server.Server tables, causing K2 to continuously log the error "Could not connect to tSERVER]"

 

Resolution 

Remove the entries referencing the server from the following two SQL tables:

/K2]. HostServer].SServer]
rK2]. Server].SServer]

Do not modify any database definition or database content unless specifically instructed to do so by K2. No changes to the K2 Database definition or content are supported unless specifically instructed by K2.