Hello , I have the following scenario.
I have a client event which uses InfoPath and where destination users are set to a role for two slots. After 2 users from that role approves the task the flow moves on.
I have set escalation to send a remainder mail for that activity. What I want is if anyone opens the task and escalation triggers before the acitivty completes, I want escalation mail to go to those people or person (in case only 1 person opened the task). If no one opened it mail should go to all people in to role. How do i do it ?