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Symptoms


Unable to remove a Rule in the OOF function
 

Diagnoses


This is usually a case when there are duplicate entries in the Database.
or when a Process has an email event set to "Groups"/"Roles" instead of Users.
 

Resolution

Labs have provided us with a script that deletes these duplicate entries.
It had to be run a few times in order to remove all duplicate entries.
After the entries have been removed the rule could be deleted.


 




 
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