I created a workflow for a team where a user will send a request to an IT team for development. Below are the high level steps of the workflow:
After customer submits the request via SharePoint, the workflow will:
1. Email mgr to let him know a request has been submitted
2. Prompts manager to assign the request to a developer
3. Sends email to developer
This is all working fine. However, the manager has asked if, on step #2, he can enter a start date. Then, the workflow continues to step #3 on that date. In other words, Step #3 will be configured so that the developer will receive the email on the date entered by the manager in step #2.
I have added a Start Date prompt in Step #2 and have stored the date in the list. How do I go about holding Step #3 until the start date?
Does this make sense?