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We have a Domain, let's call it mydomain. This domain is on the box/controller called myServer.

I have a destination queue with a group mydomainmygroup.

I'm watching the server window as is resolves, it gets the correct users but the domain name is incorrect, it's coming through as

myServeruser1
myServeruser2

where it should be myDomainuser1 . No error is thrown, none of the users get the task assigned to them.

Does anyone have any idea what's going on here? TIA

Marc
What does your LDAP string in K2Server.config file look like?

Regards,
Ockert
<DataSource Path="LDAP://DC=MyDomain,DC=local" NetBiosName="MyServer" Type="ActiveDirectory" />
Change your NETBIOSNAME in the LDAP string to 'MyDomain' and it should work fine.

HTH,
Ockert

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