Symptoms

Customer was getting SmartObjectServices 401 authentication errors.

Customer has the SmartObjectServices services working but need to change our configuration due to a new DNS name. They would like to move from this:
http://OldName:8080/SmartObjectServices/endpoints/endpoints.xml
to this:
http://NewName:80/SmartObjectServices/endpoints/endpoints.xml
 

Diagnoses

The issue seems to be caused URL reservation issue. Suggested customer to try using port 8888, and they were able to access the endpoint from server but not from the workstation.


 

Resolution

Customer decided that they want to use port 8080 for K2 SmartObject Services and port 80 for K2 Services. After reconfiguring K2 SmartObject Services to use port 8080 in K2 HostServer.exe.config, customer was able to access successfully. Customer was also able to configure K2 Services per following reference as well:
http://help.k2.com/onlinehelp/k2blackpearl/DevRef/4.6.7/Non_SSL_-_Recommended_Configuration.html