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Form State not found when other user attempts to open form

  • August 17, 2016
  • 0 replies
  • 7 views

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Symptoms


A user that is a member of a group assigned a work list task reports this error.

 

Diagnoses


SmartObject tester tool is a good tool to start troubleshooting group and users issues. If the user returns correctly with all properties then, it is pretty much sure that the group hasn't been cached correctly.
 

Resolution


Running the Identity refresh tool for the group and the user resolved the issue.