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Flexi Task not completed

  • Dec 8, 2017 4:59 PM UTC
  • 9 replies
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Hi guys,

i have a problem with Flexi Tasks that are not complete. Sometimes it works without errors and sometimes a have an mix of outcomes and the workflow accept the Approval Task but the worklfow will never end. In my Log history i can see it ends the greyed out actions.

Here the Screenshots:

The first response applies

9 replies

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  • Dec 11, 2017 1:36 PM UTC

Have you put any custom outcomes in the task? And are you using lazy approval?

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  • Author
  • Dec 11, 2017 1:39 PM UTC

We just use Approve / Reject. The lazy approval function is noch activate

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  • Dec 11, 2017 1:42 PM UTC

So you've added no customization to the task? Or rules or anything?

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  • Author
  • Dec 11, 2017 1:44 PM UTC

Only this on my screen

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  • Dec 11, 2017 2:22 PM UTC

Did you mean to post a screenshot?

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  • Author
  • Dec 11, 2017 4:46 PM UTC

You can see the Settings of my flexitask in my post

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  • Scholar
  • Dec 11, 2017 11:41 PM UTC

hm, maybe I do not get the point. But what exactly do you see as a problem here?

as far as I can see from screenshot of your log, you have assigned two (flexi?) tasks, each to several assignees.

first one ("Anfrage bearbeiten ...") was assigned to 5 assignees. 4th of them responded with "Reject" outcome. if provided screenshot of flexi task configuration is valid for this task, then outcomes for all the other assignees were automatically set to  (response) 'Not required' because of flexi task's 'Behaviour' setting being 'First reply applies'.

the second task ("Bearbeitergruppe nue zuweisen...") was assigned to 6 assignees. no one responded yet, hence "Pending" status for each task.

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  • Author
  • Dec 13, 2017 8:14 AM UTC

Hi Marian Hatala,

when the first replies all other results of my Task should be "Not required". On the first Screen you can see that one Person reject the approval Task and not all Tasks set to "Not required". When this happen, the flexi Task not complete his Action

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  • Scholar
  • Jan 11, 2018 2:36 PM UTC

all the actions after the highlighted flexi task seems to be disabled (in grey color), including change state action.

if you do not have another change state action down the branch then workflow is looping within the 'Erfasst' branch endlessly. so once you respond the task you get immediately created its new instance.

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