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Failed to send notification. Cannot get the full name or e-mail address of user

  • May 19, 2017
  • 1 reply
  • 34 views

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I am getting the following error for some items when running a notification action in Nintex :"Failed to send notification. Cannot get the full name or e-mail address of user". 

The "to" field used is from a lookup field of another list. The look up field is a single line of text.

The workflow does pick up the email address and works for some items?

Any ideas?

1 reply

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  • Author
  • Rookie
  • May 19, 2017

Worked it out. It does not like the mailto: at the start of the email address.