I have an activity that has a client event and a goto escalation.
The purpose of the escalation rule is to expire the activity after 1 month that the activity has started.
I used Escalate After 30 days, and action set to Expire activity.
The result is that the activity is not being started and the history shows that it's waiting on escalation. It's behaving like a START rule.
What do I need to expire the started activity with client event after 30 days? (within Studio)
