a. I have an xml which has the destination users and their due dates. I have configured Destination rule àAll at once à Create a slot for each destination and Resolve all roles and groups to users, As per the following xml it creates work list items for ssagadevan and kkbaskaran. Question is how do I specify different escalation dates in this case?
<XmlDocument xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<Names>
<Name>domainNamessagadevan</Name>
<DueDate>2012-05-03</DueDate>
</Names>
<Names>
<Name>domainNamekkbaskaran</Name>
<DueDate>2012-05-04</DueDate>
</Names>
</XmlDocument>
b. I am using the same destinations created above, I would like to set different escalations based on the xml below. I.e. user gets an email when he did not action a work item before the first due date and he gets another email when did not action a work item before the second due date and so on.
<XmlDocument xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<Names>
<Name>domainNamessagadevan</Name>
<Dates>
<DueDate>2012-05-03</DueDate>
<DueDate>2012-05-09</DueDate>
</Dates>
</Names>
<Names>
<Name>domainNamekkbaskaran</Name>
<Dates>
<DueDate>2012-05-05</DueDate>
<DueDate>2012-05-10</DueDate>
<DueDate>2012-05-15</DueDate>
</Dates>
</Names>
</XmlDocument>