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When I load workspace (which is located in C:Program FilesK2.net 2003K2WSWorkspaceWorkspace.htm), the page shows nothing but following error message:

An error has occurred. 

Please click here to refresh the Workspace.

If the problem persists, contact your system administrator for assistance.


The error occurs even when the first run after installing K2.net.

I'm using K2.net 2003 SP3 (full installation), 60-days evaluation in Windows Server 2003 SP1 machine with SharePoint Portal Server 2003 SP1 installed.

Could you please give me some suggestions to solve the problem?

Thanks,
anhfp127
Open the web.config file in the Workspace directory and change the line:
<customErrors defaultRedirect="Error_Page.htm" mode="On" />

to
<customErrors defaultRedirect="Error_Page.htm" mode="Off" />

Try again and let us know what the actual error is.

Regards,
Ockert
I turned off custom errors and saw that the error caused by security issue of SQL Server (NT AUTHORITYNETWORK SERVICE does not have permissions on K2Log database). After I reconfigured SQL Server, the problem was solved.

Thanks for your support,
anhfp127

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