Symptoms
User was unable to initiate a workflow and received the following error
24408 AAD: [USER NAME] from [IP ADDRESS] does not have rights to Start Process [ProcessName]
Diagnoses
User did not have the proper rights to initiate the stated WorkFlow
•Type: ClientException
•Source: SourceCode.Workflow.Client
•Method Base
◦Member Type: Method
◦Name: Call
◦Module
◾Scope Name: SourceCode.Workflow.Client.dll
◦Declaring Type
◾Full Name: SourceCode.Workflow.Client.InternalConnection
•Stack Trace:
at SourceCode.Workflow.Client.InternalConnection.Call(ArchiveX ar, MessageType msgtype)
at SourceCode.Workflow.Client.Connection.CreateProcessInstance(String ProcName, Int32 Version, String Layer)
at SourceCode.Forms.AppFramework.FormRuntime.StartProcess(String processXml)
at SourceCode.Forms.Runtime.AJAXCall.ProcessRequest(HttpContext context)
Resolution
Access K2 Management and drop down Workflow Server>Workflow> Select the target workflow. Click the 'Rights' tab and give the user start and/or admin rights for the workflow.