Symptoms

User was unable to initiate a workflow and received the following error

24408 AAD: USER NAME] from IP ADDRESS] does not have rights to Start Process ProcessName]
 

Diagnoses

User did not have the proper rights to initiate the stated WorkFlow


•Type: ClientException

•Source: SourceCode.Workflow.Client

•Method Base
◦Member Type: Method

◦Name: Call

◦Module
Scope Name: SourceCode.Workflow.Client.dll

◦Declaring Type
Full Name: SourceCode.Workflow.Client.InternalConnection

•Stack Trace:
at SourceCode.Workflow.Client.InternalConnection.Call(ArchiveX ar, MessageType msgtype)

at SourceCode.Workflow.Client.Connection.CreateProcessInstance(String ProcName, Int32 Version, String Layer)

at SourceCode.Forms.AppFramework.FormRuntime.StartProcess(String processXml)

at SourceCode.Forms.Runtime.AJAXCall.ProcessRequest(HttpContext context)


 

Resolution

Access K2 Management and drop down Workflow Server>Workflow> Select the target workflow. Click the 'Rights' tab and give the user start and/or admin rights for the workflow.