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Symptoms


Enormous volume of errors in the host server and application event log new message every few seconds
 

Diagnoses


Within the Host Server log, you see the following error appearing numerous amount of times to the second.

"81632745","2015-09-15 11:44:43","Error","","1039","","SourceCode.Hosting.Server.Runtime.HostServerBroker.InternalMarshal","1039 Logging Framework Error, MsgID=1039 (Message Not Found)","system","10.20.4.27","********:C:Program Files (x86)K2 blackpearlHost ServerBin","81632745","a7e65265fb12489ab0b9491c26b269bf",""
"81632775","2015-09-15 11:44:45","Error","","1034","","SourceCode.Hosting.Server.Runtime.HostServerBroker.InternalMarshal","1034 Logging Framework Error, MsgID=1034 (Message Not Found)","system","10.20.4.27","*******:C:Program Files (x86)K2 blackpearlHost ServerBin","81632775","f07e680f852c4a6c8659f857ec054000",""
"81632776","2015-09-15

 

Resolution

To get around this issue please run a repair on the K2 Blackpearl component. Run this from the install folder itself. After this you shouldn't see anymore errors appearing within the Host server.

Please do note that if you do decide to restore a DB you must run the K2 Blackpearl set up and perform a reconfigure to remap the DB to K2. If this is not done error cases like this may occur.




 
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