We had an employee change their last name. Their AD name was updated and they belong to an AD group but now they cannot access a form they once could. What else do we need to check?
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The LSA Cache may still be holding onto the previous logon name; perhaps try one of the solution as per:
Is this also a form for submitting something new or a Task form that they have to action?
When changing a id of a user in Active Directory the user will be added to the identity.identity table as a new user. The userid will not updated. this would than mean that the user will need to get rights assigned to him again as this user will be seen as a new user and not an updated version of the original user.
In essence as I understand when a user is updated the old userid will still be present in the identity cache and the new userid will be stored as a separate userid.
r.
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