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Emails are not coming while we ran the K2 workflow

  • October 27, 2016
  • 0 replies
  • 7 views

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Symptoms

 


Email event gets stuck in a loop.
 

 

Diagnoses

 


1. Workflow to start on Item Add and Update

 

2. An item is added. Triggers a workflow.

 

3. Workflow creates a new item and updates the same item. Triggers a workflow instance.

 

4. Loops forever by sending remote event receiver calls to Appit.

 

5. Appit server gets flooded and brings everything to a halt.

 


 

 

Resolution

Redesign the workflow to remove the looping activities.  A Feature Request was also submitted.