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Symptoms

 


We have two environments, Production and Lab. Both use the same mail server. On Production, we can send from any email address in email wizard. On Lab I have to stick to authenticated email addresses or get the error "SourceCode.Workflow.Common.EWS: The e-mail address blahblah@k2.org does not have 'send on behalf of' permissions on Exchange".

 

 

 

Diagnoses

 


Can someone direct us on how to change configuration to allow sending from any email address?

 

 

Resolution 

Using the ConnectionStringEditor, the customer was able to add the SMTP connection strings to the LAB environment, which resolved the issue.

 

 



 

After DB consolidation, the SMTP tags from connectionstringeditor was removed for whatever reason. I had to manually add them back and then the error was gone. 

What were the connection string modifications made by the customer to fix the issue in the lab environment?  This post doesn't provide enough detail...

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