Symptoms

Email not received
 

Diagnoses

Hi Andrew,

This is another thing use to work with v4.6.11 and not working any more.
I have a user task on a K2 Designer workflow and set the Notify participants when they receive a work item option but email is not sent.
See attached screenshots. It is not an email block issue, email item function works fine.
I have also noticed the wizard does not let me un-tick the 'Allow user to action the task without opening the Form' option even unticked it will be reselected at the end of the wizard. See screenshot 4.
Please assist.
Thank you
Kind Regards

 

Resolution


http://help.k2.com/onlinehelp/k2blackpearl/userguide/4.6.4/webframe.html#using%20k2%20smartactions%20with%20exchange%20online.html

Note on the step instructing you to download the tool ... You can skip that as the tool is included in the C:Program Files (x86)K2 blackpearlHost ServerBin location