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Email Event with Item Reference used in To: Field causing workflow to fail

  • March 15, 2017
  • 0 replies
  • 4 views



 

Symptoms


We have a workflow that is failing due to the following error:
The email address, Null or Empty, does not meet the requirements.

However, we are sure that we have filled out the To:, CC: and BCC: fields.
 

Diagnoses


The issue was due to a trailing Semi Colon on the Email Event. This semi colon caused K2 to not be able to read the email addresses.
 

Resolution

Make sure that none of the To:, CC: or BCC: fields have a trailing semi colon. If they do make sure you delete it and re-deploy the workflow.