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If a user responds to a task email using SmartActions then they get two emails back.  Does anyone know what the cause may be?


 


We already verified that we do not have both an EWS and SMTP entry in our HostServer config file which has previously been listed as a solution:


<catalogs> 
<add path="SmartActions" /> 
<add path="SmartActionsEWS" /> 
</catalogs> 

This happened to me when I put the same smartaction email account in the Dev and Prod environments.


Do you just have the one account set?


 


My production email: smartaction@domain.com


My development email: devsmartaction@domain.com


Thanks, that was the issue!


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