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Symptoms


When users open a worklist item, it disappears from the rest of the users.
Attached is our workflow settings for the Destination Rule.
Please advise.
 

Diagnoses


in an online meeting. We used plan just once and resolve role to users and slot per destination.
 

Resolution

The respected customer closed the ticket after resolving the issue in an online meeting. We used plan just once and resolve role to users and slot per destination.




 
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