Symptoms
K2 blackpearl can't update, these dependecies aren't met:
- Microsoft SQL Server System CLR Types
- Microsoft SQL Server 2008 R2 Management Objects
Diagnosis
Please verify and check that the x64 and x86 versions of the following installers are there. You can check by going to "Programs and Features":
Microsoft SQL Server 2008 R2 Management Objects
Microsoft SQL Server 2008 R2 Management Objects (x64)
Microsoft SQL Server System CLR Types
Microsoft SQL Server System CLR Types (x64)
Solution
I'm assuming that you do not see both versions and only have the x64 versions.
There are TWO ways you can obtain these and download them:
You can get the two installers directly from Microsoft via this link.
https://www.microsoft.com/en-us/download/details.aspx?id=44272
ENUx86SQLSysClrTypes.msi
ENUx86SharedManagementObjects.msi
OR
You can use the link above or use the redistributable files that we ship with K2. See pic.
This must be installed in the K2 Server -- both x64 and x84 versions of each dependency.
