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Symptoms


Customer has K2 Blackpearl Smartforms Smartforms Control Pack installed and working, but now needs to move the database to a new server.
For this change, how can I reconfigure the K2 db connection? Is there a one-stop change for everything?
 

Diagnoses


n/a
 

Resolution

It is fairly straightforward to reconfigure K2 to point to a new database location. However, since both blackpearl and smartforms maintain references to the database, it is necessary to reconfigure each separately.
Please see Scenario _4 of the following KB article for the blackpearl instructions. Smartforms will be similar.
http://help.k2.com/KB001356_
You should reconfigure blackpearl prior to reconfiguring smartforms. Please remember to use the Configure option in setup manager, for simplicity's sake.




 
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