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Hello,

I need help for a workflow that I am trying to make

So here is the thing :

I have created a issue tracker with the assigned to field and there is already a workflow which is sending an email notification which is sending an email to the assigned person to aware him that an issue has been assigned to him.

Now I would like to create a workflow to send an email notification to the initiator when the assigned person answered his questions.

I have a column solution where the assigned person can insert the answer. I wanted to try to send a workflow when this column is modified by the assigned to but I can not managed to do that.

Could you please help me ?

Thanks !

You can write a new workflow and set workflow settings like below.

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Thank you for your answer.

But I think it is not enough.

I would like to send a notification when the column solution is filled by the assigned person to the initiator.

If I do as I mention, i will have to put start on the condition when solution is not empty. But I am afraid that it will always start the workflow, or will it start the workflow only once ?


If you apply condition on workflow settings then workflow will start only once when your solution column value is changed.


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