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cant see the correct list of licensed users

  • February 15, 2017
  • 0 replies
  • 5 views



 

Symptoms


Dear,

If I run the following query:

SELECT * FROM [HostServer].[SecurityCredentialCache]
I get around 500 records

but in black pearl it shows 302 so how come? how can I get the correct list of users?


Regards,


 

Diagnoses


we had a copy of the .[SecurityCredentialCache] table

in the workspace the licensed users are the users who have cached passwords and have a value saved in the Password field.

When we eliminated the rows where the password field is blank and also eliminate the rows where PasswordCached is equal to 0 we will get the 302 rows.
 

Resolution

Customer ordered closure of this ticket after the following reply
"
in the workspace the licensed users are the users who have cached passwords and have a value saved in the Password field.

When you eliminate the rows where the password field is blank and also eliminate the rows where PasswordCached is equal to 0 you will get the 302 rows.
"