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Symptoms

 


Unable to login using K2 Mobile app on Android: Username or password incorrect
 

 

Diagnoses

 


K2 Mobile app doesn?t support non-standard ports on Android (standard: HTTP-80, HTTPS-443). The environment was configured to HTTP on port 81.
 

 

Resolution

This is slated to be fixed on the next version of the K2 Mobile app for Android As a workaround, reconfigure K2 site(s) to follow the standard ports depending on the protocol.

 

 

 

 



 
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