Symptoms

Attempt to install K2 client components (4.6.8) on Windows 7 32bit client PC.

Installation of K2 for Visual Studio 2010 client component fail with error: Input string was not in a correct format.

Diagnoses

Issue only seams to occur on Windows 7 32bit operating systems. Installation complete successfully on Windows 7 64bit OS

Installation completes successfully but the post installation heath check fail with error:

The following errors were logged as part of the install:
K2 for Visual Studio 2010 error: Input string was not in a correct format.
The following warnings were logged as part of the install:
Could not find registry key: SOFTWAREWow6432NodeMicrosoftVisualStudio10.0D​ataProviders{E2EA1316-8D20-42bc-8C14-AA5C53084080​}
Could not ensure registry key: SOFTWAREWow6432NodeMicrosoftVisualStudio10.0D​ataProviders{E2EA1316-8D20-42bc-8C14-AA5C53084080​} value: C:Program FilesMicrosoft Visual Studio 10.0Common7IDEExtensionsK2SourceCode.SmartObj​ects.VisualStudio.dll, Exception: System.FormatException: Input string was not in a correct format.
at System.Text.StringBuilder.FormatError()
at System.Text.StringBuilder.AppendFormat(IFormatProv​ider provider, String format, Objectd] args)
at System.String.Format(IFormatProvider provider, String format, Objectd] args)
at SourceCode.Install.Common.Classes.SC_Trace.FormatM​essage(String message, Objects] messageArgs)
at SourceCode.Install.Common.Classes.SC_Trace.WriteWa​rning(String msg, Objecte] messageArgs)
at SourceCode.Install.Common.SourceCodeLog.LogMsg(Str​ing sSource, String sMsg, MSG_ID iType, Boolean isCached)
at SourceCode.Install.Common.SourceCodeLog.LogMsg(Str​ing sSource, String sMsg, MSG_ID iType)
at SourceCode.SetupManager.Configuration.cfg_Warning(​Object sender, LogEventArgs e)
at SourceCode.Configuration.Authoring.ConfigureBase.O​nWarningLogging(Object sender, String message)
at SourceCode.VisualStudio2010.Configuration.Config.E​nsureRegistry()
URL file://C:/Program Files/K2 blackpearl/Setup/Log/InstallerTrace141112_2.log, : Text Click here to open trace log
Duration: 0.003 seconds
 

Resolution

K2 has identified this as a known issue in version 4.6.8. A coldfix is available on request from support for this version of the software. Please contact K2 support if you require assistance on this matter.