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Symptoms


When searching on AutoComplete Control results don't render correctly for certain users
 

Diagnoses


This control has been working fine for months. All of a sudden in the dev environment, across a few different forms, for 3 users it shows a textbox with a result count instead of the expected drop down with filtered results.
 

Resolution

use these URLs to clear the cache :
smartforms url]/Designer/CacheControl.ashx?m=Clear
smartforms url]/Runtime/CacheControl.ashx?m=Clear




 

This solution works for individual user device.


Similar issue happens for Image control when it stops working and behaves appropriately after IIS reset. I have not confirmed this solution yet for that issue since it has not recurred to me since last IIS reset.


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