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Android-K2 mobile - cannot login when user has two account in multiple domains

  • November 28, 2016
  • 0 replies
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Symptoms


Android-K2 mobile - cannot login when user has two account in multiple domains
 

Diagnoses


When user has same user account in two domains and login in Android apps (latest one).

e.g. domain_Asilvia and domain_Bsilvia

She can only login in k2 mobile in android by typing
Login: silvia
password: [pwd]
At the back, the passowrd of domain_A is used for enthentication.

When inputting domain_Asilvia with domain_A password, authentication failed is returned even.

For iOS, this will not happen and accept domain_Asilvia and domain_Bsilvia login and working fine.
 

Resolution

Android version K2 Mobile 1.2.6 fixed the issue.