Hi,

Process instances do not have the statuses you ve mentioned, these are only applicable to Worklist items. I ll try to make the statuses listed clearer for Worklist items.

Lets say you have a client event in your process that have 5 employees specified as destination users, but the business rule specifies you only need two approvals. To make sure you don t have more people than required (need 2 approvals remember) working on the same item, we set the activity to have only 2 destination slots. If this concept is not clear, please see the help file for more info.

Now what happens in K2, is it will create a Worklist item for the 5 destination users, with all the statuses being Available . If User A opens the item, the status will change to Open for his Worklist item, but since there is still one slot available, the other 4 Worklist items will still be Available .

Now, if User C opens his item, the status will change to Open again for this item, but since all the destination slots are occupied, the other 3 Worklist items created will change to Allocated , meaning all the slots allowed are used and other users will not be allowed to open the item.

By default, a user s Worklist only shows items with status Available or Open . This means a cleaner and shorter Worklist not showing items that users cannot work on anyways.

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