Symptoms
Need to add additional users to your company in the K2 Support Portal to allow for the logging of tickets, downloading installers, and other functionality.
Diagnoses
The Primary Contact account for you company has the ability to manage the users for you account.
Resolution
Go to portal.k2.com. Once you log in, there will be an option along the top bar for User Administration. In the drop down for this option, you will be able to select Add New User Account. This will allow you to add new users to your company. The user's first name, last name, title, e-mail, and phone number will be required.
