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Drawloop - Error "A downloaded report has missing or invalid data. Please check your button and report configuration. (ResourceInvalid)"

Issue

When running a DDP that contains a report, the follow error might occur:  

A downloaded report has missing or invalid data. Please check your button and report configuration. (ResourceInvalid) 
Include this Error Id if you contact Drawloop Support

Resolution

  1. Navigate to the Drawloop Admin tab > Settings and ensure that Connected Apps is enabled
  2. If Connected Apps is enabled, confirm that the report in question exists and that the user running the Document Package/DDP has access to the folder where the report lives.
  3. Make sure that the Session ID is updated in the VF page
  4. Enable "Remove Invalid Characters" - this is a hidden field so you may need to edit the page layout to see this field
  5. If they do not have Connected Apps, check to see if the sessionID parameter is set in the button
  6. Running the package in a classic interface even tho the user is in Lightning
  7. If this is occurring for an outbound message, the Drawloop Next field will need to have the userID and sandbox parameter
    1. Expand "If your DocGen Package contains images or a report:": https://help.nintex.com/en-US/docgen/docservices/Default.htm#docgen-sfdc/Services/manageDDP/Automate...
    2. https://community.nintex.com/t5/Technical-Issues/Outbound-Messaging-Containing-Reports-or-Images/ta-...

Labels: (2)
Version history
Revision #:
25 of 29
Last update:
‎07-08-2020 11:00 AM
Updated by: