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Track times during business hours

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Hi everyone

I want to track times for a process to produce KPIs.

Right now I've set up a simple calculation, which logs the start date, waits for a condition, logs the second date and then substracts both. This gets done for every of the 4 steps.

This works perfectly fine. Unfortunately the data isn't as good as expected, since a lot of people tend to start the process at friday afternoon and it logs not only the nighthours but also the weekend.

Is there any other option to log processing times and include the business hours feature?

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3 Replies
Automation Master
Automation Master

Re: Track times during business hours

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that's the problem of calculating business days/hours which asked regularly but unfortunately still not available.

see eg   for some ideas on workarounds.

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bashyarajan
Nintex Newbie

Re: Track times during business hours

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You can use a Nintex Site Workflow and schedule it to run only on business days and business hours.

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burkslm
Nintex Newbie

Re: Track times during business hours

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‌, have any of the solutions helped you. If so, can you please mark one correct so other users can refer to this when they run across the same issue.

Thanks,

Lisa

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