As most of us would have realised by now: responding to a message in this community by hitting reply on a message is not working (you get undelivered mail returned by sender "address unknown")
Can the site admin not just disable the respond by email option then ?
It's a shame that we discussing a modern age tool such as Nintex workflow lazy-approval that allows you just that but cannot use the same with Jive/community Nintex, so let's disable it if you can't configure it please ?
Each time I receive the email and it says "Reply to this message by replying to this email, or head to the message on the Nintex Community" I am too tempted to hope that it has been configured but nope.
Solved! Go to Solution.
Hey Francois, I wasn't aware that members are seeing this. Can you give me some info about it? When did you start noticing it?
If this is the case, I can investigate, and have it fixed as soon as possible.
Sure, to make it easier to debug:
- below is the screenshot of the message I received by email after you responded
- now if I email back and type any message, here is the message being bounced back
Thanks Francois! No, I didn't do anything, funny it's working again. I've raised it with Jive and am waiting on a response, but let me know if you experience it again
Hi Emily, just thought you should know (since I can't send you a private message) that responding via email is displayed in the community email but responding doesn't go through: