Upgrade from 4.8210.450.0 to K2 blackpearl 4.5 (4.10060.1.0)

  • 19 July 2011
  • 5 replies
  • 6 views

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How to upgrade from 4.8210.450.0 to K2 blackpearl 4.5 (4.10060.1.0)?


As i see in copability matrix it can update but when i try to update i see next message "The k2 balckpearl 4.5 (4.10060.1.0) installer does not support upgrading your version of K2 4.8210.450.0"


5 replies

Userlevel 4
Badge +14

You need to use the FULL installer package. +- 1.4GB in size. Download the full installer. Ie: Blackpearl 4.5 with KB1350.


http://portal.k2.com/downloads/bp/Default.aspx


HTH


Vernon

Badge +2

Downloaded latest full version and hava the same error

Userlevel 4
Badge +14


Hmm.ok…can you attach a screenshot of the Source installation folder? This is the full package that you downloaded and extracted. Need to see the files and folder I the installation folder.


Also in the installation folder there is a Setup folder. Open it and also supply a screenshot as well as a screenshot of the Add/Remove Programs > View installed updates.


Vernon



 



 



 

Badge +2

Thanks you for help i just download full version again and everithing work fine

Badge +1

Thanks you for help

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