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Outgoing emails Nintex Workflow2010 are not received by recipients

Hello,

I have created a Nintex Workflow2010 in SharePoint2010 on premises with some notifications.  We are running a SMTP-service on our Exchange server.

Nintex puts the outgoing emails (etml files) in a folder called "drop", but they are not picked up by the service and so, they are not being sent.

Is there a way to configure that the outgoing emails are dropped in the "pick up" folder of the service?

Because, I noticed that when I manually drag the files from the drop to the pick up folder, in that case I receive the notifications, so the emails are being sent.

Have anyone encountered this problem?  And how to solve this issue?

Thanks in advance!

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1 Reply
fccrous
Nintex Newbie

Re: Outgoing emails Nintex Workflow2010 are not received by recipients

Hello, I have a similar problem.  My SharePoint environment can send emails internally and receive emails from internal addresses.  As soon as I start emailing externally or send from externally it takes manual intervention to get the emails to come through.

This sounds like something on the Exchange Alias that needs to be changed / updated but not sure what to change.  Any ideas?

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